Last updated January 2022.
available at loqbox.com/en_gb/privacy-notice
A cookie is a small text file that is stored in your browser so we can remember
you next time you visit – and it contains information that’s transferred to your
Regulations (implementing the EU Directive 2002/58/EC) and the Data Protection
Cookies help us tell you apart from other users of our site, meaning we can
deliver a more personalised experience for you – and learn new ways to make
the site better for everyone.
We will always ask for your consent to use non-essential cookies. You are free to
withhold consent to this, but it means that we might not be able to provide the
full site experience to you.
If at any time you wish to disable our cookies, you may do so through the
settings on your browser, or whenever the pop-up appears on our site (each time
you access the site).
We collect certain information from these cookies, and this includes information
about your IP address, your location when you access our site, the date and time
you access our site, the language you use and the type of browser you use.
cookies to recognise you and your preferences, improve our site's performance
and collect analytical information for ourselves and our business partners.
Without the knowledge gained we would not be able to provide the service
give you access to the service our site provides). We also need this information
to study how you use our site, in order to improve and develop the services we
provide, and better inform our marketing strategies.
The types of cookies we use
Our site wouldn’t work without these. They allow you to do things like log in and
set up payments.
These mean we can count visitors and see how they move around our site,
helping us develop new ways to help people find what they’re looking for more
These recognise you when you revisit our site, helping us personalise content,
greet you by name, and remember your preferences (like language or region
These record your visit, which pages you visited and the links you followed,
helping us make our site, and any advertising on it, more relevant to you. For
this reason, we may also share this information with third parties.
Except for essential cookies, all cookies expire after 30 days.
You can choose to refuse some or all cookies in your browser settings. But bear
in mind that if you block all cookies (including essential ones) you may not be
able to use parts of our site.
The third-party cookies we use are:
● Google Analytics – this is a web analytics service provided by Google,
Inc. The cookies used by Google Analytics help us to analyse how users
use our site and to count the number of people who use it. Google
Analytics stores your IP address anonymously. Google does not associate
your IP address with any personally identifiable information;
● Facebook Ads (the Facebook pixel) – these cookies collect information
about how visitors use our site. This data is collected anonymously and is
used to help improve our site’s functionality; and
● Google Ads – these cookies collect information about how visitors use our
site. This data is collected anonymously, to help make our marketing
communications more relevant, and is used to improve our site’s
● Yahoo - these cookies are used for targeting advertising.
● DoubleClick Digital Marketing - this is an integrated digital marketing
platform from Google. These cookies are for advertising. When you leave
our site, these cookies allow Google to serve and personalise adverts to
you, to limit the number of times you see an advert, to mute ads you have
chosen to stop seeing, and to measure the effectiveness of adverts.
● YouTube - some of these cookies are functional to provide things like
bandwidth. Other cookies used by YouTube are for marketing and tracking
● Hubspot - this is a marketing platform. These cookies collect information
about how visitors use our site.
Google Customer Match and Facebook Custom Audiences
Please note that this affects only those users/customers who are existing Google
or Facebook customers. We use Google’s Customer Match and Facebook’s
Custom Audience features. This information allows us to show personalised
adverts to our users and/or customers while they are logged into Google and/or
Facebook and may also be used to create lookalikes of similar audiences for
targeting. This is matched on a pseudonymised basis without ever leaving our
servers, and is known as ‘hashed data’. We do not send any new information to
Google or Facebook that it does not already hold. The exception is that we may
send information to either Google or Facebook as necessary to fulfil our
instructions to serve relevant advertising as our data processor.
Google and Facebook will be unable to see the personally identifiable data of
those users/customers who aren’t Google or Facebook customers. If you wish to
opt out of the use of your data in this way, please email us at
firstname.lastname@example.org. You can manage your advertising preferences by
updating your Google and Facebook settings.
The purpose for the sharing of this data is direct marketing and the lawful basis
is that it is in our legitimate interest to present relevant content, products and
services to you and that you have provided your consent by using our products
and services. You can withdraw your consent at any time by contacting us at